ProductLine Introduction

ProductLine.com is a secure web portal for your business. Access the site via a web browser and an internet connection. Once you've received your registration information you'll be up and running. With ProductLine your company can:

• Track your supplier and partner data including documents and images, all in one convenient location.
• Access the system to get real-time data and updates. Never be without your latest business communications.
• Communicate with your partners via the communications module using the alerts and messages.
• Follow the progress of your orders, communicate with suppliers, and manage your global supplier chain in our cost-effective, efficient system.

The "Trading Partner" Network

With ProductLine you develop a communications network with your suppliers, agents, forwarders, and customers. Based on login credentials, your partners see only the data they need. Unlimited partner logins allow you to collaborate with flexibility.

Alerts & Messaging

ProductLine's communications and alerts allow you and your staff to communicate effectively with your trading partners, both in and out of the office. You can expect:

• 100% message delivery - Avoid firewalls and spam folders. Your messages are sent directly within ProductLine. (You can also opt to have messages sent to regular email addresses.)
• Full SSL Protection - Your communications are transmitted much more securely than e-mail, with 256 bit SSL encryption!
• No Junk Email - You receive only the messages related to your trading business. ProductLine.com is a spam-free-zone!
• Alerts about critical events - You receive alerts when events occur and actions are taken, giving you an up-to-the-minute status report.
• Updates on product changes - Receive notifications when product change requests are made or product changes are approved.

Products & Sourcing

The products module allows you to manage every aspect of your product line in one convenient location, from product specifications, to certification, to sourcing. You can:

• Access current pricing, product descriptions, weights and dimensions, and bill of materials.
• Maintain an accurate history of all product changes including prices, MOQ, packaging, and more.
• Eliminate unnecessary data-entry errors and duplications.
• Instantly communicate with partners about product specifications.
• Track product certification requirements and be notified when they will expire. You know where your certifications are because they're attached to the products!
• Post images and related documents to your products. Never be in doubt about having the latest images and product specifications.

Purchase Orders

ProductLine's purchase order module is designed to allow you to easily track your customer orders as well as your supplier POs. Your customer enters a PO which, once accepted and approved, is automatically split into separate supplier POs.

Key Purchase Order Module Features

• Easily create Supplier POs
• Track PO work-flow
• Attach Documents and Images to POs
• Link POs directly to Inspections
• Receive Alerts whenever a PO is updated.
• One-click creation of proforma and commercial invoices

Trading Partners

Your company can leverage the work that your trading partners do for your own benefit. Now your trading partners truly become an asset.

• Product images and specifications, inspection, quality control, and other critical data are uploaded and updated for you by your suppliers.
• Reduces potential for errors during ordering.
• No more playing the blame-game over missing documents or outdated information.

Compliance & Certification

ProductLine gives your suppliers a place to submit their compliance and product certification information. No need to hunt for documents sent via fax or e-mail. Your compliance and certification documents stay in one place - where you can find them!

Supplier Compliance

• Distribute compliance requirements to every supplier with a few clicks.
• Easily track which suppliers have complied and which have not.
• Receive alerts when suppliers submit compliance documentation.

Product Certification

• Track certification documentation and expirations directly in each product.
• Receive Alerts when any certification is nearing expiration.

 

Quality Control

With ProductLine's alerts, document management, and product module, you and your suppliers know the latest specification for each product. You are notified any time your trade data changes or is updated. With ProductLine, quality control can never be compromised by poor data management.

ProductLine Reports and Documentation

ProductLine Reports are designed to be flexible and easy to use. Reports can be easily generated and exported to different formats. Data from the system can be extracted to generate any type of customized report.

Some of the Reports in ProductLine

• Product Specification Sheet
• Purchase Order Confirmation
• Proforma Invoice
• Commerical Invoice
• Detailed Inspection Report
• Product Listing by Supplier
• Product Listing by Region
• Product Listing by Product Category
• Price History Report
• Product Bill of Material
• PO Delivery Report
• Customer Specification Sheets
• 10+2 Shipping Certification Report

Support Options

We at ProductLine are here to help. We know you and your staff need answers to questions to guide you as you're getting started and to assist as you build your online trade data. That's why we offer several help options for you.

• Comprehensive online help documentation with examples, screenshots, and detailed descriptions of every aspect of ProductLine.
• Online screencast videos that take you step-by-step through each major piece of functionality in ProductLine.
• An online helpdesk where you can find tips, FAQs, and other sources of help. Log your issue in our helpdesk system and someone from ProductLine will get back to you within 12 hours.
• An 800 number so you can reach us if your questions don't get answered via the helpdesk or the online help resources.